Do we have a grant from the goverment if we install the smart battery?
Grants are available under certain circumstances for the Republic of Ireland, get in touch and we can explain this to you
What is a smart battery?
Do we lose our ROCs payment?
How long will the battery last?
What is a cycle?
Who is the warranty with?
Do I need solar panels?
The battery can draw energy from any renewable source, such as a wind turbine, hydro turbine or an anaerobic digester.
What does the eclipse colour on the front of the device tell you?
ORANGE = The sonnenBatterie does not have an internet connection. Please check your internet connection and if the issue persists please contact our technical support line.
RED = There is an issue with your sonnenBatterie. Please contact our technical support line.
GREEN = The sonnenBatterie is not grid connected. There is a power outage. Check that the circuit breaker in the supply line of the storage system is switched on. If so, the grid is out and you can only wait until the normal grid supply resumes again. Thereafter the storage system resumes normal operation.
GREEN = The sonnenBatterie is not grid connected. There is either a power outage or a fault, please contact our technical support line.
ORANGE = The sonnenProtect has reached peak output.
Can I charge my electric vehicle with your battery?
How can I invest to save?
Are smart batteries safe?
The battery chemistry of our devices is absolutely safe. The battery uses Lithium Iron Phosphate LiFePO4 or LFP chemistry, this is one of the most stable forms of lithium battery available and does not catch fire even under mechanical damage. We have a video of one of our batteries being tested to destruction on our website, we recommend you watch it if you have concerns. Watch the battery nail test video HERE
Is it difficult to operate?
When you go on holiday your battery will continue to monitor and provide electricity as needed. If your battery becomes fully charged while you are away, the surplus electricity being generated will go to the grid as it always has done
What happens if there is a problem?
Upon completion of your installation you will be given our technical support line which will put you in direct contact with ourselves at The Electric Storage Company. We will facilitate getting your system back online should any problem arise. This is a free service and only requires you to have a network connection.
Can you upgrade the capacity of your battery at a later date?
An extra battery can be added easily, and the system recalibrates itself to make use of the extra capacity up to a maximum on 45kWh on the series 9. The cabinet used to contain the series 9 battery modules come in three sizes and each size allows a different maximum kWh capacity (series 9 = 2.5kWh-5kWh, 2.5kWh-10kWh, 2.5kWh-15kWh), ideal for domestic homes and small commercial spaces.
You can get from 5.5kWh up to 247kWh on the sonnen 10, making it the ideal solution for domestic homes, community centres, churches and small to medium sized commercial organisations. We will discuss specific needs in more detail as part of the free assessment.
Have NIE Networks approved this?
Is there an application process?
How long does installation take?
Can I put the battery outside or in roof space?
Roof spaces are not recommended for installation due to the weight of the device and heat build-up in the summer months. An internet connection is required to enable the smart battery to operate correctl